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Terms & Conditions

This is the website for Palinda Wines Pty Ltd (ABN:  12 132 726 419) trading as Tassell Park Wines. In using this website, you agree to the Terms & Conditions of use as set out herein. Tassell Park Wines reserves the right to amend these Terms & Conditions at any time without notice.

Liquor Licence No: 618 008 3063
Class of Licence: Producer’s Licence (Issued by the Department of Racing, Gaming and Liquor Western Australia)
Licensee: Palinda Wines Pty Ltd trading as Tassell Park Wines.
Approved Managers: Update pending as at 13 June 2017
Location of Licensed Premises: 415 Treeton Road, Cowaramup, Western Australia 6284
Postal Address: PO Box 419, Bullsbrook, Western Australia 6084
Telephone: + 61 8 9755 5440
E-mail: cellardoor@tassellparkwines.com

Tassell Park Wines Supports the Responsible Service of Alcohol

Under the Liquor Control Act 1988, it is an offence:

  • To sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or
  • For a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.

Therefore, you must be 18 years of age or over to purchase wine through this website.

Delivery of Orders

Tassell Park Wines despatches wines from the cellar door in Cowaramup, Margaret River, Western Australia usually within 2-4 business days of receipt of order and payment. Customers will be notified by email once the wine has been despatched.

Orders will not be despatched until payment has been confirmed.

All orders are accepted subject to the availability of wines or other products. Should any item not be available we will contact you by email or telephone to arrange a suitable replacement or credit.

Tassell Park Wines use the Australia Post Australia-wide and international wine courier service for delivery of most orders. Signature required on receipt by responsible person aged 18+. Customers may request delivery without signature required in which case, neither Australia Post nor Tassell Park Wines will take responsibility for missing goods.

Australia Post reserves the right to request a valid ID as proof of age on delivery. More information is available by reading Australia Post's wine delivery policy.

Should an order require the use of alternative courier service, Tassell Park Wines will advise the customer accordingly.

Delivery is usually within 2-10 working days of despatch, depending on the delivery address.

Quoted freight prices do not include transit insurance. Australia Post Transit Insurance can be arranged by payment of the appropriate premium where noted during the checkout process. When the insurance premium has been paid, should any wine be damaged in transit, please contact Tassell Park Wines as soon as possible so that the details of the damage can be confirmed with Australia Post and appropriate action taken to arrange a replacement or credit.

Please note that freight and transit insurance prices may change without notice.

Returns & Refunds

Orders through our website are generally processed and shipped on the same or next business day. It is for these reasons that refunds are difficult to guarantee.

Please order carefully.

If you have selected incorrect items or simply changed your mind, no returns or refunds will be given once the order has been shipped.

At Tassell Park Wines' discretion, we may, however, offer you a refund under the following conditions:

  • If the order has not yet been shipped. Contact us as soon as possible to alert us.
  • A valid reason will be required.
  • Proof of purchase will be required.
  • If offered, any refund will only be given to the original purchaser and credited to the same account as was used for the purchase.
  • If offered, any refund amount will be equal to the total price of the order less a 5% processing fee.

Should you receive items in error (which do not match your order) please contact Tassell Park Wines as soon as possible to arrange a resolution which is agreed to by you the customer and Tassell Park Wines.

Products & Pricing

The currency of all transactions is in Australian dollars only.

Prices quoted on this website include a goods & services tax of 10% with the exception of Mulled Wine Mix packs which are GST free. Wine prices also included the 29% wine equalisation tax.

Tassell Park Wines reserves the right to amend prices at any time without notice.

Tassell Park Wine’s online shopping cart at www.tassellparkwines.com uses secure socket layer (SSL) 128 bit encryption for credit card processing.

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